The Excelsior, a Luxury Collection Hotel, Florence | Hotel in Florence

| 9.4 (364 Reviews) |  1 Bathroom
Santa Maria Novella Hotel | The Excelsior, a Luxury Collection Hotel, Florence

Hotel in Santa Maria Novella, Florence

This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and 24-hour room service.
Change of bedsheets is available on request.
The Excelsior, a Luxury Collection Hotel, Florence offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 100.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately eur 52 per person airport shuttle fee: eur 105 per person (one-way) covered valet parking fee: eur 55 per day (in/out privileges) nearby parking fee: eur 33 per day (984 ft away) pet fee: eur 90 per accommodation, per stay (maximum eur 90 per stay) service animals are exempt from fees rollaway bed fee: eur 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of eur 90 per accommodation, per stay (maximum eur 90 per stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it048017a1s9a2bnya safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Felipe
May 6, 2026 02:41:41 AM
Review Score:   10
Summary: It´s a dream staying at The Excelsior in Florence. Architecture, paintings, each detail that make you feel totally immersive on Italy culture. The staff was amazing providing everything. The bar and restaurant have everything!
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FAQ's

Is this Santa Maria Novella hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Maria Novella hotel?

Check-in time for Santa Maria Novella hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Maria Novella hotel have a swimming pool?

No, this Santa Maria Novella hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Maria Novella hotel?

Best-rates for the Santa Maria Novella hotel starts from $1,067 per night with includes TV, Balcony/Terrace, Business Services, Restaurant, Toiletries, Breakfast, Air Conditioner, Bedding/Linens, Guest Services, Internet, Wheelchair Accessible, Accessibility, Laundry, Parking, Security/Safety, Wellness Facilities, Bar, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Maria Novella hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Maria Novella hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Maria Novella hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Maria Novella hotel?

Based on the information reported by the owner or manager, the Santa Maria Novella hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Maria Novella hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD1,067
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